Many health care workers are at an increased risk for workplace violence, especially Emergency Nurses. The Emergency Nurses Association (ENA) recommends hospitals implement a "zero tolerance" environment to protect health care workers. ENA states nurses have the right to safety and education related to decreasing potential incidents. The ENA advocates that health care workers have the right to report violence to law enforcement without any blow back.
The Emergency Nurses Association (ENA) and American Organization of Nurse Executives (AONE) put together five priority focus areas to mitigate violence in the workplace. Here is a brief outline of what these organizations would like to focus on: 1. Foundational Behaviors - respectful communication, active listening, honesty trust. 2. Zero-Tolerance Framework - hospitals should have policies coming from the organizations board outlining what will and will not be tolerated, lateral violence (between disciplines) will not be tolerated. 3. Ensure Ownership and Accountability - everyone is responsible for reporting incidents immediately, zero-tolerance at every level, unacceptable behavior is clearly defined. 4. Training & Education - there should be readily available, evidence-based tools and training available on how to recognize potential violence and de-escalate the situation. 5. Outcome Metrics - there should be a measurable decrease in violent incidents and staff should feel "very safe" in their workplace. Read More HERE.
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